Proactive maintenance is the best defense against unfortunate events. AIS supports critical applications and servers and delivers committed Service Level Agreement (SLA) at 35-50% of in-house costs, liberating your budget and resources to focus on your customers.

The AIS Proactive Maintenance and Support program allows you to monitor both external threats from the public Internet and internal threats from malicious insiders. Whether it's performing a one-time analysis or conducting regularly scheduled program checks such as updating anti-virus signature files, or installing vendor patches, AIS consultants will work with your technical and audit staff through implementation.

When your system is down, we will immediately assign engineers to perform complete recovery to a physical server or virtual environments, replicate recovery points in real time, on any hardware platform and get it running as quickly as possible.

We treat the situation with the same sense of urgency as you do where speed and quality of recovery are extremely important. In addition, you'll have an "issues log" allowing you to keep track of non-critical issues that arise between scheduled visits such as enforcement procedures and standards when installing new devices on your network, implementing sufficient authentication and authorization systems for remote access, and so on.

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